exchange & refunds
We are happy to offer exchanges, however do not offer returns, as everything is made to order and in small batches. Exchanges are offered for sizes within 7 days of receiving the item.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at info@pluemeira.com.
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any questions regarding exchanges at info@pluemeira.com
Exchanges
We will notify you once we’ve received and inspected your item, and let you know if the exchange was approved or not. If approved, you’ll be automatically sent that exchanged item within a 6 week period.